With Saltbox Solutions you gain an experienced and talented partner who removes all of the obstacles to realizing organizational success online.   

Each client is assigned a dedicated customer support representative and for a full sixty days after launch of a project we provide full technical support. This support is offered to address any technical difficulties effecting the operation of the website or any of the ‘back-end’ administration tools.  Well before launch of a site we prepare a manual and train our client’s staff on use of our customized content management system.  Saltbox also offers additional ongoing services to our clients including:  hosting, site monitoring, site administration software updates, and retainer or hourly based design and development support.

There is no need for managing relationships with multiple vendors or saddling your existing staff with additional work and responsibilities. Our staff provides the monitoring and services that guarantee you get the most out of your investment for years to come.

Dedicated Customer Representative: Saltbox Solutions does not treat our clients like hot potatoes.  We assign a specific Saltbox representative to your project with personal responsibility for client satisfaction.

Complete Support: Our staff is available around the clock to monitor your site and make sure there are no unpleasant surprises.

Hosting and Anti-Virus Protection: Saltbox Solutions hosts your site on its secure and up-to-date network.

Reports: Every month Saltbox Solutions provides you with a Usage Report and every two months a Search Engine Report. Saltbox Solutions also provides a very useful 90-day Site Analysis to track the progress of your website in achieving your organization's goals and to make recommendations for improvements.

Services Statement: Each month Saltbox provides your organization with a statement outlining all of the work we've done to support your website.

Licensing: The monthly fee also covers the licensing cost of our basic Longevity package.

Software Upgrades: The Longevity tools are constantly being refined and updated to keep abreast of current technology. This means your site is never out of date.